Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Oklahoma, USA
Full Job Description
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American Express Work From Home 2021: Survey Completion Agent
About the Company
American Express is a global financial services company that has been operating for over 100 years. The company is known for its high-quality customer service and innovative financial products. American Express is committed to providing a work environment that is both inclusive and flexible, offering its employees a chance to work from home.
About The Role
The Survey Completion Agent plays a critical role in helping American Express understand its customers. You will be responsible for completing a variety of surveys on behalf of American Express. Your job requires you to have excellent communication and time management skills. As an agent, you will have the opportunity to work from home, providing you with the flexibility to work around other commitments.
Responsibilities
- Complete surveys accurately and in a timely manner
- Engage in active listening and show empathy to survey participants
- Document survey responses accurately and comprehensively
- Provide feedback to American Express about survey completion rates and participant feedback
- Collaborate with the American Express team to improve survey completion rates and participant feedback
Qualifications
- High school diploma or equivalent
- One year of customer service experience, preferably in a call center environment
- Excellent communication skills (verbal and written)
- Strong organization and time management skills
- Ability to work independently in a remote work environment
Salary and Benefits
- Competitive salary based on experience
- Performance bonuses
- Comprehensive health and dental insurance
- Retirement plan matching
- Tuition reimbursement
- Flexible work hours and the ability to work from home
How to Apply
If you are interested in becoming an American Express Survey Completion Agent, please submit your resume and cover letter online. Only candidates who meet the qualifications will be contacted. American Express is an equal opportunity employer.